If you would like to return an item for any reason, we gladly accept returns within 35 days of the original online invoice. Garments must be unworn, unwashed, and have original tags attached. Any unauthorized returns beyond our return policy window of 35 days or that do not meet our return requirements may not be refunded and returned back to you. Returns can be started here.
Please send items back to the original Tori Richard store it was purchased from. This will help expedite your return. Unfortunately, we are unable to process any returns for items purchased from another retailer.
Once your return is received and processed, your card will be refunded. You will receive a notification to confirm that you have been credited. Typically, it takes 3-5 business days for credits to post to an account. If you do not see it, please contact your financial institution.
We ship internationally, but do not process return labels for international orders or offer exchanges. The recipient of an international order is responsible for all duties and taxes associated with this order and must comply with the laws and regulations of the destination country.