The Opportunity

Do you want to be a part of one of the world’s leading heritage resort and lifestyle apparel groups? Hale Tori, home to iconic brands including Tori Richard, Kahala, and Birdwell, is hiring an Art Director to define, elevate, and protect the visual language of all three brands. Combined, these brands are leaders in their space with 225 years of heritage.

Founded in 1956, Tori Richard is known for exceptionally crafted, art forward apparel defined by signature prints, lightweight technical fabrics, and a deep connection to Honolulu’s history of art, travel, leisure, and community. Kahala brings a timeless approach to aloha wear rooted in authenticity and tradition, while Birdwell represents the spirit of the ocean through durable, purpose built surfwear with a legacy that spans generations. Together, these brands share a commitment to quality, craftsmanship, and meaningful design.

This is the group’s senior creative craft role. As Art Director, you will set the aesthetic standard for Hale Tori and then go build it yourself. You will own the look of seasonal campaigns, lead photo and video shoots, design across digital advertising, email, web, print, and retail, and write the guidelines that keep three distinct brands distinct. You will also lead the work of other designers, raising the level of the whole team through direction, critique, and mentorship rather than approval alone.

You will report to the Vice President of Marketing and work directly with the Chief Brand and Marketing Officer to build out the aesthetic for each brand, so that Tori Richard, Kahala, and Birdwell each hold their own individual distinction and brand promise while the group as a whole reads as deliberate and well made.

We are looking for someone who has come up through the ranks of design and earned the seat: a student of aesthetics and design history with real technical skill, a live read on what is current in fashion, art, photography, and culture, and the judgment to know the difference between what is merely of the moment and what is right for these brands. You will join a small, passionate, in-house creative team that values craft, clarity, and collaboration.

Primary Responsibilities

Brand Aesthetic and Creative Direction

• Define, evolve, and protect the visual identity of Tori Richard, Kahala, and Birdwell, ensuring each brand holds a distinct point of view and delivers on its own brand promise
• Partner with the Chief Brand and Marketing Officer to translate each brand’s positioning into a working aesthetic across typography, color, photography, styling, and composition
• Bring a clear and differentiated point of view to every project, knowing the difference between work that is on trend and work that is unmistakably ours
• Present concepts, campaign looks, and creative rationale to brand and executive leadership with clarity and conviction

Seasonal Campaigns and Art Direction

• Lead seasonal campaign concepting for each brand, from brief and mood board through casting, location, styling, and final selects

• Develop the seasonal campaign look and the art direction guides, shot lists, and storyboards the wider team executes against
• Lead photo and video shoots on set, directing photographers, stylists, and talent, and making live calls on lighting, composition, and wardrobe
• Own image selection, retouching standards, and post production direction, including direction of external retouchers and editors

Hands-On Design Across Channels

• Design and produce work yourself across digital advertising, email, ecommerce and web, print, packaging, and retail projects
• Art direct and design the site experience, including homepage, collection pages, product detail pages, and seasonal landing pages, in partnership with ecommerce
• Create paid and organic social creative built for the platform, adapting concept, format, and aspect ratio without diluting the idea
• Design print and retail work including lookbooks, catalogs, direct mail, line sheets, packaging, hangtags, signage, and in store and trade show environments
• Design or direct motion and video content for campaign, social, and site use

Design Leadership and Mentorship

• Lead and elevate the work of the brand designers and production artist through clear direction, critique, and hands on collaboration
• Mentor designers on craft, typography, and creative decision making, raising the ceiling of the team rather than simply reviewing output
• Scope and manage freelance designers, retouchers, photographers, and agency partners, holding outside work to the same standard as in house work
• Establish a critique and review rhythm that improves quality and shortens the path from brief to approved work

Guidelines, Systems, and Standards

• Build and maintain brand guidelines for each brand, covering logo usage, typography, color, photography, art direction, and visual tone of voice
• Build scalable design systems, templates, and reusable asset libraries that increase speed and consistency without flattening the work
• Set and uphold standards for craft, file management, and production quality across everything the group publishes
• Audit creative in market and close the gap between the guideline and what the customer actually sees

Collaboration and Execution

• Partner with the Vice President of Marketing and the brand marketing leads to align creative with campaign strategy, product drops, and commercial goals
• Work with Product Development and Design so that marketing creative represents each season’s prints, fabrics, fit, and story accurately
• Support Sales with the tools the business runs on, including seasonal presentations, line sheets, and wholesale and trade materials
• Manage creative workload, timelines, and priorities across three brands and multiple channels, on time and on budget

Qualifications

• Seven to ten years of progressive, hands on experience in design and art direction for fashion, apparel, or lifestyle brands, having come up through the craft rather than around it
• Demonstrated ownership of a brand aesthetic, not only execution within someone else’s, including guidelines and systems you personally authored
• Proven ability to lead, direct, and mentor other designers while remaining excellent and fast with your own hands
• Deep command of typography, layout, color, composition, and photography, and the ability to articulate why a decision is the right one
• A genuine study of aesthetics and design history, paired with a current read on fashion, art, photography, and culture, and the taste to apply both
• Experience leading photo and video shoots on location and in studio, from pre production through final selects
• Proven multi channel range across digital advertising, email, ecommerce, print, and retail or environmental design
• Expert proficiency in Adobe Creative Suite, with working knowledge of After Effects or Premiere, Capture One or Lightroom, and ecommerce platforms such as Shopify
• A portfolio that shows individual craft, campaign level thinking, and systems you built that other people were able to use well
• Bachelor’s degree in Graphic Design, Fine Arts, or a related field, or equivalent professional experience
• Ability to thrive on a small, fast moving, entrepreneurial in house team where the person with the best idea is often the person who builds it
• An authentic connection to the world these brands live in, including island life, surf, ocean, travel, and the craft of making things well
• Able to report for work during office hours five days a week in Honolulu, Hawaii or San Clemente, California

Compensation

The expected base salary range for this role is $100,000 to $120,000 per year. Final compensation will reflect experience, demonstrated scope, portfolio, and work location, and the role is eligible for Hale Tori’s benefits package.

The Company

Do you want to be a part of one of the world’s leading heritage resort and lifestyle apparel groups? Hale Tori, home to iconic brands including Tori Richard, Kahala, and Birdwell, is hiring a Controller to help lead the end to end accounting operations.

Founded in 1956, Tori Richard is known for exceptionally crafted, art forward apparel defined by signature prints, lightweight technical fabrics, and a deep connection to Honolulu’s history of art, travel, leisure, and community. Kahala brings a timeless approach to aloha wear rooted in authenticity and tradition, while Birdwell represents the spirit of the ocean through durable, purpose built surfwear with a legacy that spans generations. Together, these brands share a commitment to quality, craftsmanship, and meaningful design.

The Opportunity

As Hale Tori's Controller, you will own the accounting and financial operations foundation that supports the company as we scale.

This position owns end to end accounting, spanning close and reporting, technical accounting, audit, variance reporting, AP, and collections. This would include consolidating the financial result of six legal entities. 

This is a highly cross-functional role, partnering with wholesale and retail teams across our brand portfolio. We're looking for someone with strong accounting expertise who is equally comfortable getting into the operational details of how the business works.

Primary Responsibilities

• Deliver accurate, timely financial information across different levels of stakeholders across an organization, consistently
• Own Hale Tori's monthly, quarterly, and annual close process across a growing multi-entity organization according to the company’s financial calendar
• Manage external reviews, audits and build the policies, controls, and operating discipline
• Manage Accounts Payable and Accounts Receivable
• Manage the company’s finance & accounting tech stack: Dynamics365, Power BI and RAMP. Development fluency in Wholesale ERP and Retail CRM systems
• Collaborate on Financial Planning & Analysis functions, as and where appropriate
• Lead and elevate the work of the accounting team

Qualifications

• 7+ years of progressive accounting experience with meaningful ownership of accounting and financial operations
• Previous experience as a Controller or Assistant Controller with significant ownership, or equivalent accounting leadership inside high functioning, dynamic organizations
• CPA or equivalent accounting certification preferred
• Experience leading other financial team members to hit internal delivery dates, while delivering consistent, reliable, quality work products. Experience building and leading accounting and financial operations teams
  

• Previous experience owning a full accounting close across multiple legal entities
• Hands-on experience across AP, billing, collections, and external audits
• Strong cross-functional judgment and the ability to communicate complex accounting issues clearly to non-accountants
• Ability to operate independently with a focus on process improvement within financial reporting, streamlining month end, quarter end and annual close processes
• Ability to act entrepreneurially in a dynamic organization
• Demonstrated work experience using Dynamics 365 and Power BI
• Demonstrated ability to think through the treatment of accounting transactions as they flow into the accounting system and are reflected in financial statements
• Detail oriented with excellent time management and organization skills

Compensation

• $120,000 - $150,000 commensurate with experience

CORE RESPONSIBILITIES:

Sales Leadership

·       Creates an elevated sales and customer service environment where customer engagement is the priority.

·       Drives performance in achieving store and company sales targets as well as other key performance indicators.

·       Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with the Retail Office.

·       Reviews and delivers results in sales, brand experience and customer relationships.

·       Executes omni-channel selling behaviors by utilizing available tools and technology.

·       Builds a client book through establishing client relationships to drive additional sales and customer engagement.

·       Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

• Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Builds strategies to meet or exceed business expectations to move the needle forward by consistently meeting commitments and re-aligning to evolving ambitions.
• Multi-tasks and prioritizes business needs.
• Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.
• Provides feedback on product selling and performance and utilizes reporting to make strategic merchandise moves to improve product selling. 

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Networks locally to recruit and hire top talent.
• Follows company criteria for properly hiring, reviewing, coaching and developing staff.
• Administers company HR programs including performance reviews, compensation adjustments, employment practices and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.
• Evaluates team performance and provides ongoing feedback fostering transparency and ongoing interaction with all team members. 
• Participates in the facilitation of store meetings.

Operational Excellence

• Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Oversees and ensures compliance in inventory management processes for accuracy and loss prevention.
• Protects company assets including inventory and cash banks as well as ongoing facilities maintenance and basic store upkeep.
• Understands, supports, and complies with all company policies and procedures. 

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.

• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image. 

Work Environment

• Creates a working environment that encourages others to develop and excel.
• Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun and inspiring work environment and achieve goals.
• Flexes daily and weekly schedule to accommodate the needs of the business across locations as the MSM sees fit.

Miscellaneous

• Participates in all conference calls, store and manager meetings and training sessions.
• Adheres to all company guidelines of dependability, professionalism and conduct.
• Handles other duties as assigned by the Retail Office.

QUALIFICATIONS:

Skills & Experience

• High School graduate or equivalent.
• Minimum of five years retail sales experience including opening/closing, scheduling and supervision.
• Ability to work flexible schedule including nights, weekends and holidays.
• Represents the fashion and style image of TR RETAIL, LLC.
• Strong verbal and written communication skills.
• Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
• Ability to exercise good judgment and decision-making skills.
• Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems.

Mathematical Skills

• High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules.
• Basic math skills for purchases, payment transactions and bank deposits.
• Retail Math not required but a plus.

Physical Demands

• Ability to stand for duration of scheduled shift.
• Ability to stand, walk, bend, squat and or twist.
• Ability to grasp, push, reach and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting.
• Reaching above or below shoulder level.
• Ability to use a ladder up to 10 feet.
• Ability to lift or move 25lbs.

COMPENSATION: $65,000 - $80,000 annually, commensurate with experience, plus commission and bonus potential

CORE RESPONSIBILITIES:

Sales Leadership

·       Creates an elevated sales and customer service environment where customer engagement is the priority.

·       Assists management in achieving store and company sales targets as well as other key performance indicators.

·       Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.

·       Reviews and delivers results in sales, brand experience and customer relationships.

·       Drives omni-channel selling behaviors by utilizing available tools and technology.

·       Builds a client book through establishing client relationships to drive additional sales and customer engagement.

·       Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

• Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Multi-tasks and prioritizes business needs.
• Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.
• Provides feedback on product selling and performance and uses reporting to make strategic merchandise moves to improve product selling.

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Networks locally to recruit and hire top talent.
• Follows company criteria for properly hiring, reviewing, coaching and developing staff.
• Administers company HR programs including performance reviews, compensation, employment practices and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.
• Participates in the facilitation of store meetings.

Operational Excellence

• Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Oversees and ensures compliance in inventory management processes for accuracy and loss prevention.
• Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.
• Understands, supports, and complies with all company policies and procedures. 

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.

• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image.

Work Environment

• In partnership with the Store Manager, creates a working environment that encourages others to develop and excel.
• Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun and inspiring work environment and achieve goals.

Miscellaneous

• Handles other duties as assigned by the Store Manager, and the Retail Office.
• Participates in all conference calls, store and manager meetings and training sessions.
• Adheres to all company guidelines of dependability, professionalism and conduct.

QUALIFICATIONS:

Skills & Experience

• High School graduate or equivalent.
• Minimum of three years retail sales experience including opening/closing, scheduling and supervision.
• Ability to work flexible schedule including nights, weekends and holidays.
• Represents the fashion and style image of TR RETAIL, LLC.
• Strong verbal and written communication skills.
• Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
• Ability to exercise good judgment and decision-making skills.
• Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems.

Mathematical Skills

• High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules.
• Basic math skills for purchases, payment transactions and bank deposits.
• Retail Math not required but a plus.

Physical Demands

• Ability to stand for duration of scheduled shift.
• Ability to stand, walk, bend, squat and or twist.
• Ability to grasp, push, reach and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting.
• Reaching above or below shoulder level.
• Ability to use a ladder up to 10 feet.
• Ability to lift or move 25lbs.

COMPENSATION: $40,000 - $50,000 annually, commensurate with experience, plus commission and bonus potential

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Safely and efficiently operate all company vehicles.
• Pick up, deliver, load, and unload goods to local vendors and retail stores using company vehicles.
• Obey traffic laws and follow established traffic and transportation procedures.
• Ensure loads to be picked up and delivered are correct by performing unit counts prior to, or during loading/unloading procedures.
• Perform daily pre-trip safety inspections on the interior and exterior of company vehicle.
• Ensure vehicles are refueled at the end of each day.
• Ensure items arrive safely and without damage.
• Ensure presence and functionality of all driver and safety equipment in the vehicle.
• Maintain a monthly mileage, gas, and safety log.
• Maintain cleanliness of vehicles, storage area, and loading docks.
• Secure vehicles and ensure cell phones are being charged nightly.
• Maintain retail store supplies and fulfill supply orders as needed.
• Perform retail store transfers.
• Pick-up and drop off garments to and from local sewing contractors.
• Pick-up garment and/or supply shipments as needed.
• Assist with end-of-day replacement and inventory of light bulbs.

Other duties as assigned can include:

• Assist with receiving and unloading of merchandise.
• Order preparation duties such as steaming, tagging, folding, and or packing garments.

• Organizing and maintaining parts of the warehouse and/or company property.

• Maintain effective and timely communication with the Shipping Manager, as well as other related departments.
• Ensure goods are always protected and kept clean and dry.
• Maintain organization and cleanliness of warehouse.
• Ensure items are immediately returned to appropriate areas.

• Proactively assist with various warehouse duties.
• Proactively assist and perform other various warehouse duties as needed by the Shipping Manager.

MINIMUM QUALIFICATIONS

·       High school diploma or equivalent.

·       Previous warehouse experience.

• A valid driver’s license with a clean driver's abstract and driver history record required.
• Ability to provide company’s standard of customer service with both customers and other vendors.
• This position is subject to FMCSA medical examination requirements.
• Reliable, dependable, responsible, and trustworthy.
• Possesses a great work ethic and a "can do" attitude.
• Ability to multitask, time manage, and prioritize workloads.
• Demonstrate the ability to work as a team.
• Ability to work overtime as needed.

PHYSCIAL DEMANDS

·       Ability to obtain a clear medical examination certificate.

·       Ability to sit for extended periods of time.

·       Ability to stand, walk, bend, kneel, squat, stoop, turn and or twist.

·       Ability to grasp, squeeze, push, pull, reach, and manipulate objects with right/left hand(s).

·       Ability to lift and carry 60+ lbs.

COMPENSATION: $20-$22 hourly, commensurate with experience.

CORE RESPONSIBILITIES:

Sales Leadership

· Creates an elevated sales and customer service environment where customer engagement is the priority.

· Assists management in achieving store and company sales targets as well as other key performance indicators.

· Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.

· Reviews and delivers results in sales, brand experience and customer relationships.

· Drives omni-channel selling behaviors by utilizing available tools and technology.

· Builds a client book through establishing client relationships to drive additional sales and customer engagement.

· Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

· Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.

· Multi-tasks and prioritizes business needs.

· Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.

· Provides feedback on product selling and performance and uses reporting to make strategic merchandise moves to improve product selling.

Staffing and Associate Development

· Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.

· Networks locally to recruit and hire top talent.

· Follows company criteria for properly hiring, reviewing, coaching and developing staff.

· Administers company HR programs including performance reviews, compensation, employment practices and employment records.

· Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.

· Participates in the facilitation of store meetings.

Operational Excellence

· Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.

· Executes and oversees all in-store practices as directed by the Retail Office and direct management.

· Oversees and ensures compliance in inventory management processes for accuracy and loss prevention.

· Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.

· Understands, supports, and complies with all company policies and procedures.

Store Standards and Visual Guidelines

· Executes floor-set, promotional and visual merchandising directives.

· Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.

· Ensures store appearance and atmosphere supports and reinforces the brand image.

Work Environment

· In partnership with the Store Manager, creates a working environment that encourages others to develop and excel.

· Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun and inspiring work environment and achieve goals.

Miscellaneous

· Handles other duties as assigned by the Store Manager, and the Retail Office.

· Participates in all conference calls, store and manager meetings and training sessions.

· Adheres to all company guidelines of dependability, professionalism and conduct.

QUALIFICATIONS:

Skills & Experience

· High School graduate or equivalent.

· Minimum of three years retail sales experience including opening/closing, scheduling and supervision.

· Ability to work flexible schedule including nights, weekends and holidays.

· Represents the fashion and style image of TR RETAIL, LLC.

· Strong verbal and written communication skills.

· Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.

· Ability to foster teamwork and build relationships with both customers and team.

· Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

· Ability to exercise good judgment and decision-making skills.

· Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems.

Mathematical Skills

· High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules.

· Basic math skills for purchases, payment transactions and bank deposits.

· Retail Math not required but a plus.

Physical Demands

· Ability to stand for duration of scheduled shift.

· Ability to stand, walk, bend, squat and or twist.

· Ability to grasp, push, reach and manipulate objects with right/left hand(s).

· Ability to bend at waist with some twisting.

· Reaching above or below shoulder level.

· Ability to use a ladder up to 10 feet.

· Ability to lift or move 25lbs.

COMPENSATION: $40,000 - $50,000 annually, commensurate with experience, plus commission and bonus potential

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming. 
• Gather and empty trash daily from all receptacles into outside dumpster. 
• Service, clean, and supply restrooms 
• Clean and polish furniture, fixtures, walls, machines, and equipment. 
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.  
• Proactively request for supplies or equipment needed for cleaning and maintenance duties. 
• Trim shrubbery using hand trimmers and clear debris from grounds. 
• Set up, arrange, or remove decorations, tables, chairs, etc. to prepare facilities for events, such as banquets or meetings. 
• Conduct small repairs and maintenance work around the facility as directed by the VP of Operations. 
• Support Shipping Department with folding, bagging, tagging, etc. when needed. 
• Assist other departments as needed. 

QUALIFICATIONS 

• Must be able to perform physical activities that require considerable use of arms and legs and moving of the whole body, such as climbing, lifting, balancing, walking, stooping, reaching overhead, and handling of materials. 
• Ability to work independently and proactively 
• Ability to lift and pull/push up to 25lbs 
• Must be able to effectively multi-task and manage time.   
• Must have a pleasant and professional demeanor. 
• Ability to follow directions given verbally and in writing. 

PHYSCIAL DEMANDS 

• Ability to stand for extended periods of time 
• Ability to stand, walk, bend, kneel, squat, stoop and or twist 
• Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s). 
• Ability to turn, bend with some twisting 

COMPENSATION: $20 - $22 per hour, commensurate with experience 

POSITION TITLE: Shipping Clerk/Backup Driver

EXEMPTION: Non-exempt, hourly

DEPARTMENT:  Shipping Department

REPORTS TO:  Shipping Manager / Shipping Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receiving duties
• Accurately check-in all merchandise and material entering the warehouse according to cutsheets and/or packing lists.
• Efficiently and safely stage all received merchandise in appropriate areas.
• Pulling duties
• Accurately pull garments from the warehouses to fulfill pick ticket orders.
• Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
• Ensure items are immediately returned to appropriate areas.
• Order Preparation duties
• Steaming, tagging, folding, and/or bagging garments.
• Effectively quality check garments before prepping for shipment.
• Accurately perform any necessary additional steps required by customers as needed (i.e. any additional stickering or labeling).
• Ensure items are immediately returned to appropriate areas.
• Packing duties
• Efficiently scan and pack all orders accurately while meeting and maintaining changing deadlines.
• Neatly pack bagged garments for shipping according to standards.
• Accurately input order information to computer and print shipping labels.
• Weigh and attach appropriate postage to all outgoing orders.
• Receive all incoming mail (UPS, FedEx, USPS, etc.)
• Other duties
• Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
• Ensure goods are always protected and kept clean and dry.
• Maintain organization and cleanliness of warehouse, specifically assigned sections.
• Assist other team members with their workloads as needed.
• Assist in the completion and maintenance of physical inventory.
• Proactively assist and perform other various warehouse duties as needed by the Shipping Manager.
• Operate company vehicles to conduct product deliveries and pickups as needed by the Shipping Manager.

MINIMUM QUALIFICATIONS

·       High school diploma or equivalent.

·       Valid driver’s license.

·       Clean driving abstract.

·       Previous warehouse experience a plus.

·       Demonstrates the ability to be efficient, accurate, and detail oriented.

• Reliable, punctual, responsible, and trustworthy.
• Possesses a great work ethic and a "can do" attitude.

·       Ability to effectively prioritize, multi-task, and manage time.

• Ability to demonstrate composure under pressure.
• Demonstrate a strong ability to work as a team.
• Ability to work overtime as needed.

PHYSICAL DEMANDS

· Ability to stand for extended periods of time.

· Ability to stand, walk, bend, kneel, squat, stoop, turn and/or twist.

· Ability to grasp, squeeze, push, pull, reach, and manipulate objects with right/left hand(s).

· Ability to lift and carry 40+ lbs

COMPENSATION: $17 per hour