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FASHION MERCHANDISING PRODUCT DEVELOPMENT ASSISTANT

This entry level position is part of the in-house merchandising team, responsible for supporting and assisting the Men’s Product Development team with the product life cycle of Tori Richard Men’s and Kahala. This position reports directly to the Men's Merchandising Assistant Manager and assists in all administrative production duties and related tasks as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Development Stage:

  • Matching pantone standards to colorway CADs.
  • Prepare and dispatch packages to the vendor, including art and colorway CADs with Pantone references and strike-off comments/approvals.
  • Prepare art folders and track comments through strike-off stage for final approval.
  • Scan approved strike-offs and upload the images to the PLM program. Also create and update digital files with all fabric scans on the server.
  • Create and maintain local production fabric order chart
  • Assist in maintaining local and offshore production sample charts for the Sample Coordinator, and master line chart for each season.
  • Keep NuOrder up to date by uploading swatch images, CADs, and product images as they become available. Additionally, ensure that products are added to the season line sheets according to their delivery schedules. Assist with editing NuOrder swatch files as needed, using Adobe Photoshop.
  • Create CADs using Adobe Photoshop and Adobe Illustrator to be used in PLM and linesheets.
  • Print preliminary, semi-final, final linesheets for sales reps, tradeshow, and staff distribution.
  • Assist Sample Coordinator with preparing swatches and CADs for tradeshows as needed.

Salesman Sample Stage:

  • Create and update master sample status charts to track the estimated in-house dates of air sample yardage and completion dates of salesman samples.
  • Attend fittings with merch and tech team, partnering with the Men's Merchandising Assistant Manager to keep organized notes for tech packs.

Production Stage:

  • Create UPC file for the vendor using Microsoft Excel.
  • Cross check all label layouts and trim cards against BOM in PLM for final approval.
  • Spec TOP samples and cross check production tech packs for final approval.

Other Duties:

  • Log all incoming shipments information in the freight list file.
  • Refer and update the bulk tracking charts with notes and approvals through production stage, keeping approvals on track.
  • Organize and track all TOP samples that need to be returned to stock after bulk shipments arrive.
  • Maintain keep swatch library for Men’s and Kahala.
  • Assist in filing as needed.

MINIMUM QUALIFICATIONS

  • High School diploma and associate's degree; Fashion Merchandising emphasis is preferred, but not required.
  • Basic knowledge of Adobe Illustrator, Adobe Photoshop, Microsoft Office, and Product Life Management program.
  • Basic knowledge of garment construction, fabrication, and grading
  • Demonstrates strong work ethic with the ability to communicate effectively.
  • Must value teamwork and collaboration, demonstrating learning agility and willingness to learn.
  • Displays strong organizational skills, attention to detail, and flexibility.
  • Must be a self-starter that takes initiative and be able to work independently.

PHYSICAL DEMANDS

  • Ability to sit for extended periods of time
  • Ability to stand, walk, climb, bend, kneel, squat, stoop and or twist
  • Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
  • Ability to turn, bend with some twisting
  • Ability to stare at the computer monitor for extended periods of time

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Data Entry: 1 year (Required)
  • Fashion merchandising: 1 year (Preferred)

Work Location: In person

Start Application

RETAIL OPERATIONS SPECIALIST

The Retail Operations Specialist plays a vital role in supporting store and omnichannel client experience through efficient and seamless operations. This role serves as the “go-to” person for problem solving and technical inquiries, as well as daily operations. This individual will collaborate closely with cross-functional departments including store teams, ecommerce, customer service, merchandising, accounting, and shipping. The focus for this position is to implement and maintain standards, streamline processes, and enhance client experience. The ideal candidate has strong time management skills, prioritizing and juggling multiple projects and tasks. They are detail oriented, highly organized, and have a good understanding of retail concepts and effective operational practices. The role directly supports 19 retail locations and assists with 2 websites between the Tori Richard and Kahala brands in partnership with the Retail Operations Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operational Support

  • Manage identified daily, weekly, monthly, quarterly, and annual tasks and procedures.
  • Assist store teams with operational support with all retail systems including the point-of-sale system and other technical support.
  • Serve as the point of contact for store leadership and the retail office regarding operational issues and provide prompt resolution.
  • Oversee Microsoft 365 applications and computer-based programs in partnership with the Retail Operations Coordinator.
  • Support the rollout and implementation of new systems, procedures, and policies in retail locations. Update the Operations Manual as necessary.
  • Fulfill supply requests for branded supplies and maintain sufficient inventory levels.
  • Oversee accounting processes including tender reconcillation and store funds.
  • Organize and oversee annual physical inventories of all retail stores.
  • Provide ongoing support and training to ensure compliance with company standards.

Process Management

  • Identify opportunities to improve operational processes and increase efficiency across retail locations.
  • Collaborate with store management to implement best practices and streamline workflows.
  • Monitor and analyze store performance data to identify trends, challenges, and areas for improvement.

Project Management

  • Participate in special projects, such as new store openings, renovations, and technology rollouts.
  • Track project progress and prepare reports for management on key milestones and deliverables.

Client Experience

  • Support initiatives to enhance the in-store client experience through efficient store operations.
  • Respond to feedback from clients and store teams to identify areas for operational improvements that benefit the customer journey.

Other Requirements

  • Attend conference calls, store and manager meetings and training sessions.
  • Adhere to company guidelines of dependability, including attendance requirements, professionalism and conduct.
  • Handle other duties as assigned by the Director, Retail & Ecommerce Operations

QUALIFICATIONS:

  • Bachelor’s degree in business administration, retail management, or related field preferred.
  • 2+ years of experience in retail operations, store management, or a related role.
  • Strong understanding of retail business practices and inventory management systems.
  • Proficiency in Microsoft 365, and retail management software, specifically POS systems.

DESIRED ATTRIBUTES:

  • Excellent organizational and time management skills with the ability to prioritize multiple projects.
  • Effective communication and interpersonal skills to build relationships with cross-functional teams.
  • Problem-solver with a proactive approach to identifying challenges and opportunities.
  • Detail-oriented with a commitment to maintaining high operational standards.
  • Adaptable and flexible in a fast-paced, dynamic retail environment.
  • Strong commitment to delivering exceptional customer service and overall results.

PHYSICAL DEMANDS:

  • Ability to sit for long periods of time.
  • Ability to stand for 8+ hours.
  • Ability to stand, walk, bend, squat and or twist.
  • Ability to grasp, push, reach and manipulate objects with right/left hand(s).
  • Ability to bend at waist with some twisting
  • Reaching above or below shoulder level
  • Ability to occasionally climb ladders to store, receive and/or place materials and/or merchandise.
  • Ability to lift 10+ lbs.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Experience:

  • Inventory management: 1 year (Required)
  • Retail management: 2 years (Required)
  • Retail Operations: 2 years (Required)

Work Location: In person

Start Application

SALES ASSOCIATE

Surround yourself with like-minded lovers of art and fashion. Our fun, spirited, retail team is looking for friendly, collaborative, and passionate individuals to help others feel and look their best! With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while acting as brand ambassadors. With a company history that spans over 65 years and founded locally, we have deep ties to our community and consider employees part of the Tori Richard Ohana. Come see what we’re all about!

Location:
  • Ala Moana Center (Oahu)
  • Outrigger Waikiki (Oahu)
  • Hilton Hawaiian Village (Oahu)
  • Royal Hawaiian Hotel (Oahu)
  • Kailua Village Shops (Oahu)
  • Kahala Mall (Oahu)
  • Whaler's Village (Maui)
  • Hyatt Regency Maui (Maui)
  • Wailea (Maui)
  • Kings' Shops (Hawai'i)
  • Shops at Kukuiula (Kaua'i)
  • Grand Hyatt (Kaua'i)

Your Impact:

  • Provide the best possible shopping experience for all guests
  • Meet and/or exceed sales targets and KPI standards
  • Fostering customer relationships for clienteling
  • Standard opening and closing procedures
  • Maintain store standards and participate in merchandising of exciting new product!
  • Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives

Benefits we offer:

  • Ability to earn $14 - $20 per hour, to include base pay and commission
  • Uniform allowance
  • Generous employee discount
  • Flexible schedules based on business needs

You’ll excel with the following:

  • Two years of retail experience including opening and closing procedures
  • Ability to work nights, weekends and holidays
  • A personality and style that meets the Tori Richard brand
  • Basic computer knowledge – including experience with point of sale systems and Microsoft office

Qualifications:

  • Retail sales: 2 years (Required)

Other Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Commission pay
    Start Application

    DELIVERY DRIVER/WAREHOUSE

    This position will be mainly responsible for driving our box truck/cargo van to do deliveries. Non-CDL, but subject to FMCSA medical examination rules. This position is responsible for performing a variety of duties such as pulling orders, receiving shipments, loading and unloading boxes/pallets, some heavy lifting/moving of fabric/boxes, packing garments, etc. in a team-oriented environment while not on the road.

     ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Use good judgement and safety measures to drive the company box truck
    • Unload/load boxes of merchandise
    • Check in all merchandise and material entering the warehouse according to cut sheets and/or packing list.
    • Accurately pull garments from the warehouses to fulfil pick ticket orders.
    • Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
    • Return garments to stock.
    • Ensure presence and completeness of shipping request slips and packing list on all orders.
    • Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
    • Ensure goods are protected and kept clean and dry at all times.
    • Maintain organization and cleanliness of warehouse.

    MINIMUM QUALIFICATIONS

    • Must be able to pass the FMCA medical examination. (Non-CDL)
    • Previous warehouse/shipping/stock experience
    • Reliable, dependable, responsible, and trustworthy.
    • Possesses a great work ethic and a "can-do" attitude.
    • Ability to multi-task and prioritize workloads.
    • Demonstrate the ability to work as a team.

    PHYSCIAL DEMANDS

    • Ability to safely operate box truck/cargo van
    • Ability to stand, walk, bend, kneel, squat, stoop, turn, and or twist.
    • Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
    • Ability to lift and carry 30+ lbs.

    Benefits we offer:

    • Set Monday through Friday schedule
    • 7 paid Holidays
    • Vacation time off
    • Generous employee discount
    • Medical insurance
    • 401k (and 401k match)
    • Life Insurance

    Job Type: Full-time

    Pay: $15.00 - $17.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Day range:

    • Monday to Friday

    Shift:

    • 8 hour shift

    Application Question(s):

    • Ability to successfully complete FMCSA-regulated medical exam for driving of company box truck?

    Experience:

    • Shipping and Receiving: 1 year (Preferred)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

    Start Application

    GERBER TECHNICIAN FASHION TECHNOLOGY

    The Gerber Technology Technician is responsible for the marker making and grading for all divisions.

    SOME DUTIES AND RESPONSIBILITIES INCLUDE

    • Conducts entire marker making process.
    • Minimizes fabric waste by executing precise pattern placement.
    • Measures all fabric to determine print repeat and maintains the Fabric Registration file.
    • Conducts entire grading process using the AccuMark system.
    • Manages sample requests (Salesman, Sew-by and Costing).
    • Conducts weekly QC at sewing contractors, and of hanging stock as needed.

    SOME QUALIFICATIONS INCLUDE

    • Some pattern making experience.
    • Knowledge and/or experience in marker making and grading.
    • Some experience in sewing.
    • Understanding of different fabrications.

    PHYSCIAL DEMANDS

    • Ability to sit for extended periods of time
    • Ability to stand, walk, bend, kneel, squat, stoop and or twist
    • Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
    • Ability to reach above head level.
    • Ability to turn, bend with some twisting

    Job Type: Full-time

    Pay: From $15.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Professional development assistance
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location: In person

    Start Application