Home Store Location: Whaler's Village

CORE RESPONSIBILITIES:

Sales Leadership

·       Creates an elevated sales and customer service environment where customer engagement is the priority.

·       Assists management in achieving store and company sales targets as well as other key performance indicators.

·       Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.

·       Reviews and delivers results in sales, brand experience and customer relationships.

·       Drives omni-channel selling behaviors by utilizing available tools and technology.

·       Builds a client book through establishing client relationships to drive additional sales and customer engagement.

·       Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

• Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Multi-tasks and prioritizes business needs.
• Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.
• Provides feedback on product selling and performance and uses reporting to make strategic merchandise moves to improve product selling.

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Networks locally to recruit and hire top talent.
• Follows company criteria for properly hiring, reviewing, coaching and developing staff.
• Administers company HR programs including performance reviews, compensation, employment practices and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.
• Participates in the facilitation of store meetings.

Operational Excellence

• Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Oversees and ensures compliance in inventory management processes for accuracy and loss prevention.
• Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.
• Understands, supports, and complies with all company policies and procedures. 

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.

• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image.

Work Environment

• In partnership with the Store Manager, creates a working environment that encourages others to develop and excel.
• Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun and inspiring work environment and achieve goals.

Miscellaneous

• Handles other duties as assigned by the Store Manager, and the Retail Office.
• Participates in all conference calls, store and manager meetings and training sessions.
• Adheres to all company guidelines of dependability, professionalism and conduct.

QUALIFICATIONS:

Skills & Experience

• High School graduate or equivalent.
• Minimum of three years retail sales experience including opening/closing, scheduling and supervision.
• Ability to work flexible schedule including nights, weekends and holidays.
• Represents the fashion and style image of TR RETAIL, LLC.
• Strong verbal and written communication skills.
• Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
• Ability to exercise good judgment and decision-making skills.
• Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems.

Mathematical Skills

• High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules.
• Basic math skills for purchases, payment transactions and bank deposits.
• Retail Math not required but a plus.

Physical Demands

• Ability to stand for duration of scheduled shift.
• Ability to stand, walk, bend, squat and or twist.
• Ability to grasp, push, reach and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting.
• Reaching above or below shoulder level.
• Ability to use a ladder up to 10 feet.
• Ability to lift or move 25lbs.

COMPENSATION: $40,000 - $50,000 annually, commensurate with experience, plus commission and bonus potential

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Safely and efficiently operate all company vehicles.
• Pick up, deliver, load, and unload goods to local vendors and retail stores using company vehicles.
• Obey traffic laws and follow established traffic and transportation procedures.
• Ensure loads to be picked up and delivered are correct by performing unit counts prior to, or during loading/unloading procedures.
• Perform daily pre-trip safety inspections on the interior and exterior of company vehicle.
• Ensure vehicles are refueled at the end of each day.
• Ensure items arrive safely and without damage.
• Ensure presence and functionality of all driver and safety equipment in the vehicle.
• Maintain a monthly mileage, gas, and safety log.
• Maintain cleanliness of vehicles, storage area, and loading docks.
• Secure vehicles and ensure cell phones are being charged nightly.
• Maintain retail store supplies and fulfill supply orders as needed.
• Perform retail store transfers.
• Pick-up and drop off garments to and from local sewing contractors.
• Pick-up garment and/or supply shipments as needed.
• Assist with end-of-day replacement and inventory of light bulbs.

Other duties as assigned can include:

• Assist with receiving and unloading of merchandise.
• Order preparation duties such as steaming, tagging, folding, and or packing garments.

• Organizing and maintaining parts of the warehouse and/or company property.

• Maintain effective and timely communication with the Shipping Manager, as well as other related departments.
• Ensure goods are always protected and kept clean and dry.
• Maintain organization and cleanliness of warehouse.
• Ensure items are immediately returned to appropriate areas.

• Proactively assist with various warehouse duties.
• Proactively assist and perform other various warehouse duties as needed by the Shipping Manager.

MINIMUM QUALIFICATIONS

·       High school diploma or equivalent.

·       Previous warehouse experience.

• A valid driver’s license with a clean driver's abstract and driver history record required.
• Ability to provide company’s standard of customer service with both customers and other vendors.
• This position is subject to FMCSA medical examination requirements.
• Reliable, dependable, responsible, and trustworthy.
• Possesses a great work ethic and a "can do" attitude.
• Ability to multitask, time manage, and prioritize workloads.
• Demonstrate the ability to work as a team.
• Ability to work overtime as needed.

PHYSCIAL DEMANDS

·       Ability to obtain a clear medical examination certificate.

·       Ability to sit for extended periods of time.

·       Ability to stand, walk, bend, kneel, squat, stoop, turn and or twist.

·       Ability to grasp, squeeze, push, pull, reach, and manipulate objects with right/left hand(s).

·       Ability to lift and carry 60+ lbs.

COMPENSATION: $20-$22 hourly, commensurate with experience.

CORE RESPONSIBILITIES:

Sales Leadership

· Creates an elevated sales and customer service environment where customer engagement is the priority.

· Assists management in achieving store and company sales targets as well as other key performance indicators.

· Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.

· Reviews and delivers results in sales, brand experience and customer relationships.

· Drives omni-channel selling behaviors by utilizing available tools and technology.

· Builds a client book through establishing client relationships to drive additional sales and customer engagement.

· Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

· Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.

· Multi-tasks and prioritizes business needs.

· Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.

· Provides feedback on product selling and performance and uses reporting to make strategic merchandise moves to improve product selling.

Staffing and Associate Development

· Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.

· Networks locally to recruit and hire top talent.

· Follows company criteria for properly hiring, reviewing, coaching and developing staff.

· Administers company HR programs including performance reviews, compensation, employment practices and employment records.

· Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.

· Participates in the facilitation of store meetings.

Operational Excellence

· Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.

· Executes and oversees all in-store practices as directed by the Retail Office and direct management.

· Oversees and ensures compliance in inventory management processes for accuracy and loss prevention.

· Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.

· Understands, supports, and complies with all company policies and procedures.

Store Standards and Visual Guidelines

· Executes floor-set, promotional and visual merchandising directives.

· Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.

· Ensures store appearance and atmosphere supports and reinforces the brand image.

Work Environment

· In partnership with the Store Manager, creates a working environment that encourages others to develop and excel.

· Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun and inspiring work environment and achieve goals.

Miscellaneous

· Handles other duties as assigned by the Store Manager, and the Retail Office.

· Participates in all conference calls, store and manager meetings and training sessions.

· Adheres to all company guidelines of dependability, professionalism and conduct.

QUALIFICATIONS:

Skills & Experience

· High School graduate or equivalent.

· Minimum of three years retail sales experience including opening/closing, scheduling and supervision.

· Ability to work flexible schedule including nights, weekends and holidays.

· Represents the fashion and style image of TR RETAIL, LLC.

· Strong verbal and written communication skills.

· Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.

· Ability to foster teamwork and build relationships with both customers and team.

· Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

· Ability to exercise good judgment and decision-making skills.

· Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems.

Mathematical Skills

· High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules.

· Basic math skills for purchases, payment transactions and bank deposits.

· Retail Math not required but a plus.

Physical Demands

· Ability to stand for duration of scheduled shift.

· Ability to stand, walk, bend, squat and or twist.

· Ability to grasp, push, reach and manipulate objects with right/left hand(s).

· Ability to bend at waist with some twisting.

· Reaching above or below shoulder level.

· Ability to use a ladder up to 10 feet.

· Ability to lift or move 25lbs.

COMPENSATION: $40,000 - $50,000 annually, commensurate with experience, plus commission and bonus potential

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming. 
• Gather and empty trash daily from all receptacles into outside dumpster. 
• Service, clean, and supply restrooms 
• Clean and polish furniture, fixtures, walls, machines, and equipment. 
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.  
• Proactively request for supplies or equipment needed for cleaning and maintenance duties. 
• Trim shrubbery using hand trimmers and clear debris from grounds. 
• Set up, arrange, or remove decorations, tables, chairs, etc. to prepare facilities for events, such as banquets or meetings. 
• Conduct small repairs and maintenance work around the facility as directed by the VP of Operations. 
• Support Shipping Department with folding, bagging, tagging, etc. when needed. 
• Assist other departments as needed. 

QUALIFICATIONS 

• Must be able to perform physical activities that require considerable use of arms and legs and moving of the whole body, such as climbing, lifting, balancing, walking, stooping, reaching overhead, and handling of materials. 
• Ability to work independently and proactively 
• Ability to lift and pull/push up to 25lbs 
• Must be able to effectively multi-task and manage time.   
• Must have a pleasant and professional demeanor. 
• Ability to follow directions given verbally and in writing. 

PHYSCIAL DEMANDS 

• Ability to stand for extended periods of time 
• Ability to stand, walk, bend, kneel, squat, stoop and or twist 
• Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s). 
• Ability to turn, bend with some twisting 

COMPENSATION: $20 - $22 per hour, commensurate with experience 

POSITION TITLE: Shipping Clerk/Backup Driver

EXEMPTION: Non-exempt, hourly

DEPARTMENT:  Shipping Department

REPORTS TO:  Shipping Manager / Shipping Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receiving duties
• Accurately check-in all merchandise and material entering the warehouse according to cutsheets and/or packing lists.
• Efficiently and safely stage all received merchandise in appropriate areas.
• Pulling duties
• Accurately pull garments from the warehouses to fulfill pick ticket orders.
• Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
• Ensure items are immediately returned to appropriate areas.
• Order Preparation duties
• Steaming, tagging, folding, and/or bagging garments.
• Effectively quality check garments before prepping for shipment.
• Accurately perform any necessary additional steps required by customers as needed (i.e. any additional stickering or labeling).
• Ensure items are immediately returned to appropriate areas.
• Packing duties
• Efficiently scan and pack all orders accurately while meeting and maintaining changing deadlines.
• Neatly pack bagged garments for shipping according to standards.
• Accurately input order information to computer and print shipping labels.
• Weigh and attach appropriate postage to all outgoing orders.
• Receive all incoming mail (UPS, FedEx, USPS, etc.)
• Other duties
• Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
• Ensure goods are always protected and kept clean and dry.
• Maintain organization and cleanliness of warehouse, specifically assigned sections.
• Assist other team members with their workloads as needed.
• Assist in the completion and maintenance of physical inventory.
• Proactively assist and perform other various warehouse duties as needed by the Shipping Manager.
• Operate company vehicles to conduct product deliveries and pickups as needed by the Shipping Manager.

MINIMUM QUALIFICATIONS

·       High school diploma or equivalent.

·       Valid driver’s license.

·       Clean driving abstract.

·       Previous warehouse experience a plus.

·       Demonstrates the ability to be efficient, accurate, and detail oriented.

• Reliable, punctual, responsible, and trustworthy.
• Possesses a great work ethic and a "can do" attitude.

·       Ability to effectively prioritize, multi-task, and manage time.

• Ability to demonstrate composure under pressure.
• Demonstrate a strong ability to work as a team.
• Ability to work overtime as needed.

PHYSICAL DEMANDS

· Ability to stand for extended periods of time.

· Ability to stand, walk, bend, kneel, squat, stoop, turn and/or twist.

· Ability to grasp, squeeze, push, pull, reach, and manipulate objects with right/left hand(s).

· Ability to lift and carry 40+ lbs

COMPENSATION: $17 per hour