Sales Leadership

• Creates an elevated sales and customer service environment where customer engagement is the priority.
• Leads in driving performance to achieve store and company sales targets as well as other key performance indicators.
• Sets and evaluates daily, weekly, monthly, seasonal, and annual objectives for the team in partnership with the Multi-Store Manager.
• Reviews and delivers results in sales, brand experience, and customer relationships.
• Drives omni-channel selling behaviors by utilizing available tools and technology.
• Builds a personal client book through establishing client relationships to drive additional sales and customer engagement and leads staff to do the same.
• Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

• Assists in forecasting sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Helps build strategies to meet or exceed business expectations by consistently meeting commitments and re-aligning to evolving objectives.
• Multi-tasks and prioritizes business needs.
• Oversees inventory processes to ensure accuracy, including in-store replenishment practices, receiving procedures, returns to vendor, processing damages, and cycle counts.
• Provides feedback on product selling and performance and utilizes data reporting to make strategic merchandise moves to improve product selling.
• Ensures proper salesfloor coverage by maintaining adequate staffing within payroll budgets that allows for seamless conversion and client interactions.

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Networks locally to recruit and hire top talent.
• Follows company criteria for properly hiring, coaching, developing, and reviewing staff performance.
• Administers company HR programs including performance reviews, compensation adjustments, employment practices, and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills, and customer service expectations to support the brand experience. Requests additional training assistance as needed.
• Evaluates team performance and provides ongoing feedback that fosters transparency and ongoing interaction with all team members.
• Participates in the facilitation of store meetings.

Operational Excellence

• Effectively manages store payroll by adhering to budgeted hours, staffing guidelines, and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Oversees and ensures compliance of inventory management processes for accuracy and loss prevention.
• Protects company assets including inventory and cash banks as well as ongoing facilities maintenance and basic store upkeep.
• Understands, supports, and complies with all company policies and procedures.

Store Standards and Visual Guidelines

• Executes floor-set, promotional, and visual merchandising directives.
• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image.
• Works with appropriate Retail Office partners on ensuring key products, displays, and promotions are executed according to brand standards and ensures the store is set up for success.

Work Environment

• Creates a working environment that encourages others to develop and excel.
• Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun, and inspiring work environment and achieve goals.
• Flexes daily and weekly schedule to accommodate the needs of the business.

Miscellaneous

• Participates in all conference calls, store and manager meetings, and training sessions.
• Adheres to all company guidelines of dependability, professionalism, and conduct.
• Handles other duties as assigned by the Multi-Store Manager and the Retail Office.

QUALIFICATIONS:

• High School graduate or equivalent.
• Minimum of four years retail sales leadership experience including opening/closing, scheduling, and supervision
• The ideal candidate has direct specialty apparel retail store manager experience, big-box retail apparel department management experience, or similar.
• Ability to work flexible schedule including nights, weekends, and holidays.
• Ability to travel to different locations as needed.
• Represents the fashion and style image of the Tori Richard brand.
• Strong verbal and written communication skills.
• Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies, and procedures.
• Ability to exercise good judgment and decision-making skills.
• Computer skills, including basic knowledge of online ordering, Microsoft Office, and point of sale systems.

Mathematical Skills:

• High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of reports, bank deposits, and schedules.
• Basic math skills for purchases, payment transactions, and bank deposits.
• Retail Math not required but a plus.

Physical Demands:

• Ability to stand for duration of scheduled shift.
• Ability to stand, walk, bend, squat, and/or twist.
• Ability to grasp, push, reach, and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting.
• Reaching above or below shoulder level.
• Ability to use a ladder up to 10 feet.
• Ability to lift or move 25lbs.

Benefits we offer:

• Competitive salary plus commission on sales and bonus potential
• Medical and dental benefits
• 401k participation and company matching
• Additional supplemental insurance participation (Long Term Disability, Life Insurance, Aflac, Flexible Spending Account)
• Vacation and Sick time off
• Uniform allowance
• Generous employee discount
• Flexible schedules based on business needs
• Paid parking

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Supervising: 4 years (Required)
• Apparel Retail Leadership: 4 years (Required)

Work Location: In person

The Retail Store Manager (SM) is responsible for running all aspects of the store’s business through driving topline profitable sales and providing an elevated and brand-right shopping experience. The SM’s main responsibilities include meeting or exceeding key performance objectives, store goals and company budgets. The SM leads initiatives in sales and customer experience, visual presentation, merchandising and operations. The SM is also responsible for recruiting, training, team development and maintaining adequate store staffing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Leadership

· Creates an elevated sales and customer service environment where customer engagement is the priority.

· Drives performance in achieving store and company sales targets as well as other key performance indicators.

· Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with the Retail Office.

· Reviews and delivers results in sales, brand experience and customer relationships.

· Executes omni-channel selling behaviors by utilizing available tools and technology.

· Builds a client book through establishing client relationships to drive additional sales and customer engagement.

· Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

• Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Builds strategies to meet or exceed business expectations by consistently meeting commitments and re-aligning to evolving ambitions.
• Multi-tasks and prioritizes business needs.
• Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.
• Provides feedback on product selling and performance and utilizes reporting to make strategic merchandise moves to improve product selling.

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Networks locally to recruit and hire top talent.
• Follows company criteria for properly hiring, reviewing, coaching and developing staff.
• Administers company HR programs including performance reviews, compensation adjustments, employment practices and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.
• Evaluates team performance and provides ongoing feedback fostering transparency and ongoing interaction with all team members.
• Participates in the facilitation of store meetings.

Operational Excellence

• Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Oversees and ensures compliance in inventory management processes for accuracy and loss prevention.
• Protects company assets including inventory and cash banks as well as ongoing facilities maintenance and basic store upkeep.
• Understands, supports, and complies with all company policies and procedures.

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.
• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image.

Work Environment

• Creates a working environment that encourages others to develop and excel.
• Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun and inspiring work environment and achieve goals.

Miscellaneous

• Participates in all conference calls, store and manager meetings and training sessions.
• Adheres to all company guidelines of dependability, professionalism and conduct.
• Handles other duties as assigned by the Retail Office.

QUALIFICATIONS:

• High School graduate or equivalent.
• Minimum of five years retail sales experience including opening/closing, scheduling and supervision.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Represents the fashion and style image of TR RETAIL, LLC.
• Strong verbal and written communication skills.
• Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
• Ability to exercise good judgment and decision-making skills.
• Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems.

Mathematical Skills:

• High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules.
• Basic math skills for purchases, payment transactions and bank deposits.
• Retail Math not required but a plus.

Physical Demands:

• Ability to stand for duration of scheduled shift.
• Ability to stand, walk, bend, squat and or twist.
• Ability to grasp, push, reach and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting.
• Reaching above or below shoulder level.
• Ability to use a ladder up to 10 feet.
• Ability to lift or move 25lbs.

Job Type: Full-time

Pay: $50,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Retail management: 5 years (Required)

Work Location: In person

Responsibilities:

Domestic samples

• Upon arrival of sample yardage, look up info on print names, colors, and print direction. Verify that the info is correct by comparing it to the actual fabric.
• Submit sample and swatch requests to Production.
• Once samples are completed, receive them into sample inventory in our computer system.
• Label and sort the samples for Showroom, Travel Line, and by sales rep.
• Prepare, label, and sort swatches or CADs for the sales reps.

Offshore samples

• Receive samples from various vendors and log receiving’s in our system.
• Keep track of vendor sample invoices and request payment to the various vendors.
• Label and sort the samples for Showroom, Travel Line, and by sales rep.
• Prepare, label, and sort swatches or CADs for the sales reps.

Sample Lines

• Keep Showroom and Travel Lines organized by division and season.
• Write up orders for styles to be pulled from the Travel Line or Showroom (or stock if necessary) for linesheet photo’s, photo shoots, customers, and any other special requests.
• Write up orders and gather the samples to be sent out to sales reps and Tradeshows according to schedule.
• Prepare samples, swatches/CADs, and linesheets for Tradeshow send out.
• Have the Showroom and Travel Lines pressed and prepared for presentation.
• Upkeep the Showroom and Travel Lines with any revisions. E.g., Adding or dropped styles.
• Process samples received back from sales reps and have them credited. Maintain records of sales rep invoices and credits.
• Process any outsamples in a timely manner by sorting samples (back to stock, hold for sample sale, destroy). Outsamples will be stored by season.
• Launder any samples as needed.

Linesheets

• Provide samples and swatches to the Graphics department for scanning.
• Request and distribute linesheets for in-house staff, Showroom, Sales reps, and Tradeshows.
• Arrange photography of samples for linesheet and online photos.

Invoices

• Reconcile vendor invoices against PO’s ad submit for payment.
• Research and follow up with vendors on any disputed charges.
• Communicate the status of payments with vendors.

Other

Help to prepare for sample sales, help to work and breakdown after the sample sales, yearly physical inventory, helping to steam and press samples, fold and pack samples for send out, and any other duties as deemed necessary.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Receiving: 1 year (Preferred)

Work Location: In person

ESSENTIAL DUTIES AND RESPONSIBILITIES

Development Stage:

• Matching pantone standards to colorway CADs.
• Prepare and dispatch packages to the vendor, including art and colorway CADs with Pantone references and strike-off comments/approvals.
• Prepare art folders and track comments through strike-off stage for final approval.
• Scan approved strike-offs and upload the images to the PLM program. Also create and update digital files with all fabric scans on the server.
• Create and maintain local production fabric order chart
• Assist in maintaining local and offshore production sample charts for the Sample Coordinator, and master line chart for each season.
• Keep NuOrder up to date by uploading swatch images, CADs, and product images as they become available. Additionally, ensure that products are added to the season line sheets according to their delivery schedules. Assist with editing NuOrder swatch files as needed, using Adobe Photoshop.
• Create CADs using Adobe Photoshop and Adobe Illustrator to be used in PLM and linesheets.
• Print preliminary, semi-final, final linesheets for sales reps, tradeshow, and staff distribution.
• Assist Sample Coordinator with preparing swatches and CADs for tradeshows as needed.

Salesman Sample Stage:

• Create and update master sample status charts to track the estimated in-house dates of air sample yardage and completion dates of salesman samples.
• Attend fittings with merch and tech team, partnering with the Men's Merchandising Assistant Manager to keep organized notes for tech packs.

Production Stage:

• Create UPC file for the vendor using Microsoft Excel.
• Cross check all label layouts and trim cards against BOM in PLM for final approval.
• Spec TOP samples and cross check production tech packs for final approval.

Other Duties:

• Log all incoming shipments information in the freight list file.
• Refer and update the bulk tracking charts with notes and approvals through production stage, keeping approvals on track.
• Organize and track all TOP samples that need to be returned to stock after bulk shipments arrive.
• Maintain keep swatch library for Men’s and Kahala.
• Assist in filing as needed.

MINIMUM QUALIFICATIONS

• High School diploma and associate's degree; Fashion Merchandising emphasis is preferred, but not required.
• Basic knowledge of Adobe Illustrator, Adobe Photoshop, Microsoft Office, and Product Life Management program.
• Basic knowledge of garment construction, fabrication, and grading
• Demonstrates strong work ethic with the ability to communicate effectively.
• Must value teamwork and collaboration, demonstrating learning agility and willingness to learn.
• Displays strong organizational skills, attention to detail, and flexibility.
• Must be a self-starter that takes initiative and be able to work independently.

PHYSICAL DEMANDS

• Ability to sit for extended periods of time
• Ability to stand, walk, climb, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting
• Ability to stare at the computer monitor for extended periods of time

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Data Entry: 1 year (Required)
• Fashion merchandising: 1 year (Preferred)

Work Location: In person

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operational Support

• Manage identified daily, weekly, monthly, quarterly, and annual tasks and procedures.
• Assist store teams with operational support with all retail systems including the point-of-sale system and other technical support.
• Serve as the point of contact for store leadership and the retail office regarding operational issues and provide prompt resolution.
• Oversee Microsoft 365 applications and computer-based programs in partnership with the Retail Operations Coordinator.
• Support the rollout and implementation of new systems, procedures, and policies in retail locations. Update the Operations Manual as necessary.
• Fulfill supply requests for branded supplies and maintain sufficient inventory levels.
• Oversee accounting processes including tender reconcillation and store funds.
• Organize and oversee annual physical inventories of all retail stores.
• Provide ongoing support and training to ensure compliance with company standards.

Process Management

• Identify opportunities to improve operational processes and increase efficiency across retail locations.
• Collaborate with store management to implement best practices and streamline workflows.
• Monitor and analyze store performance data to identify trends, challenges, and areas for improvement.

Project Management

• Participate in special projects, such as new store openings, renovations, and technology rollouts.
• Track project progress and prepare reports for management on key milestones and deliverables.

Client Experience

• Support initiatives to enhance the in-store client experience through efficient store operations.
• Respond to feedback from clients and store teams to identify areas for operational improvements that benefit the customer journey.

Other Requirements

• Attend conference calls, store and manager meetings and training sessions.
• Adhere to company guidelines of dependability, including attendance requirements, professionalism and conduct.
• Handle other duties as assigned by the Director, Retail & Ecommerce Operations

QUALIFICATIONS:

• Bachelor’s degree in business administration, retail management, or related field preferred.
• 2+ years of experience in retail operations, store management, or a related role.
• Strong understanding of retail business practices and inventory management systems.
• Proficiency in Microsoft 365, and retail management software, specifically POS systems.

DESIRED ATTRIBUTES:

• Excellent organizational and time management skills with the ability to prioritize multiple projects.
• Effective communication and interpersonal skills to build relationships with cross-functional teams.
• Problem-solver with a proactive approach to identifying challenges and opportunities.
• Detail-oriented with a commitment to maintaining high operational standards.
• Adaptable and flexible in a fast-paced, dynamic retail environment.
• Strong commitment to delivering exceptional customer service and overall results.

PHYSICAL DEMANDS:

• Ability to sit for long periods of time.
• Ability to stand for 8+ hours.
• Ability to stand, walk, bend, squat and or twist.
• Ability to grasp, push, reach and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting
• Reaching above or below shoulder level
• Ability to occasionally climb ladders to store, receive and/or place materials and/or merchandise.
• Ability to lift 10+ lbs.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Inventory management: 1 year (Required)
• Retail management: 2 years (Required)
• Retail Operations: 2 years (Required)

Work Location: In person

• Ala Moana Center (Oahu)
• Outrigger Waikiki (Oahu)
• Hilton Hawaiian Village (Oahu)
• Royal Hawaiian Hotel (Oahu)
• Kailua Village Shops (Oahu)
• Kahala Mall (Oahu)
• Whaler's Village (Maui)
• Hyatt Regency Maui (Maui)
• Wailea (Maui)
• Kings' Shops (Hawai'i)
• Shops at Kukuiula (Kaua'i)
• Grand Hyatt (Kaua'i)

Your Impact:

• Provide the best possible shopping experience for all guests
• Meet and/or exceed sales targets and KPI standards
• Fostering customer relationships for clienteling
• Standard opening and closing procedures
• Maintain store standards and participate in merchandising of exciting new product!
• Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives

Benefits we offer:

• Ability to earn $14 - $20 per hour, to include base pay and commission
• Uniform allowance
• Generous employee discount
• Flexible schedules based on business needs

You’ll excel with the following:

• Two years of retail experience including opening and closing procedures
• Ability to work nights, weekends and holidays
• A personality and style that meets the Tori Richard brand
• Basic computer knowledge – including experience with point of sale systems and Microsoft office

Qualifications:

• Retail sales: 2 years (Required)

Other Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Use good judgement and safety measures to drive the company box truck
• Unload/load boxes of merchandise
• Check in all merchandise and material entering the warehouse according to cut sheets and/or packing list.
• Accurately pull garments from the warehouses to fulfil pick ticket orders.
• Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
• Return garments to stock.
• Ensure presence and completeness of shipping request slips and packing list on all orders.
• Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
• Ensure goods are protected and kept clean and dry at all times.
• Maintain organization and cleanliness of warehouse.

MINIMUM QUALIFICATIONS

• Must be able to pass the FMCA medical examination. (Non-CDL)
• Previous warehouse/shipping/stock experience
• Reliable, dependable, responsible, and trustworthy.
• Possesses a great work ethic and a "can-do" attitude.
• Ability to multi-task and prioritize workloads.
• Demonstrate the ability to work as a team.

PHYSCIAL DEMANDS

• Ability to safely operate box truck/cargo van
• Ability to stand, walk, bend, kneel, squat, stoop, turn, and or twist.
• Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to lift and carry 30+ lbs.

Benefits we offer:

• Set Monday through Friday schedule
• 7 paid Holidays
• Vacation time off
• Generous employee discount
• Medical insurance
• 401k (and 401k match)
• Life Insurance

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Application Question(s):

• Ability to successfully complete FMCSA-regulated medical exam for driving of company box truck?

Experience:

• Shipping and Receiving: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

SOME DUTIES AND RESPONSIBILITIES INCLUDE

• Conducts entire marker making process.
• Minimizes fabric waste by executing precise pattern placement.
• Measures all fabric to determine print repeat and maintains the Fabric Registration file.
• Conducts entire grading process using the AccuMark system.
• Manages sample requests (Salesman, Sew-by and Costing).
• Conducts weekly QC at sewing contractors, and of hanging stock as needed.

SOME QUALIFICATIONS INCLUDE

• Some pattern making experience.
• Knowledge and/or experience in marker making and grading.
• Some experience in sewing.
• Understanding of different fabrications.

PHYSCIAL DEMANDS

• Ability to sit for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to reach above head level.
• Ability to turn, bend with some twisting

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person