DIGITAL PRODUCTION DESIGNER
Do you want to be a part of one of the world’s leading heritage resort and lifestyle apparel groups? Hale Tori is seeking a detail-driven, production-focused Digital Production Designer to support the creative and marketing teams across Tori Richard, Kahala, and Birdwell. This role is responsible for producing, refining, and maintaining digital creative assets across all marketing channels, including email, web, paid social, and organic social.
This role requires a strong production mindset, a sharp eye for detail, and the ability to work efficiently within established design systems, while also helping evolve and document those systems over time. You’re a production-focused designer who values precision, consistency, and craftsmanship. You take pride in ensuring every asset looks right, feels on-brand, and is executed with care.
Founded in 1956, Tori Richard is known for exceptionally crafted, art forward apparel defined by signature prints, lightweight technical fabrics, and a deep connection to Honolulu’s history of art, travel, leisure, and community. Kahala brings a timeless approach to aloha wear rooted in authenticity and tradition, while Birdwell represents the spirit of the ocean through durable, purpose built surfwear with a legacy that spans generations. Together, these brands share a commitment to quality, craftsmanship, and meaningful design.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Digital Production
- Produce and build email marketing campaigns, including layout, asset preparation, and final production.
- Create ads for paid and organic social channels using campaign assets. Adapt ad creative into multiple sizes and formats while following digital best practices and platform standards.
- Create digital assets for ecommerce such as banners, landing pages, and product pages.
- Adapt creative assets for multiple formats, platforms, and devices.
- Edit, trim, resize, and optimize existing video content for use across paid ads, organic social, and other digital marketing channels.
Photo & Asset Management
- Perform photo retouching, resizing, and optimization for digital use while maintaining a well-organized photo asset library.
- Organize, manage, and maintain digital asset libraries, including file naming conventions and
version control.
Brand Systems & Consistency
- Closely follow brand and style guides to ensure consistency across all digital touchpoints.
- Create, document, and maintain style guides as the brand evolves.
Quality Control
- Collaborate with key leadership, associate art director, designers, marketers, project managers, and cross-functional partners to ensure timely and accurate delivery of assets.
- Maintain a high standard of accuracy, quality control, and attention to detail across all production work.
QUALIFICATIONS
Experience
- Bachelor’s degree in Graphic Design, Visual Communication Design, Production Design,
or equivalent professional experience. - 2+ years of professional experience in digital production design or graphic design.
Technical Skills
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom, After Effects),
with strong Photoshop skills. - Strong visual design language, typography, and layout skills.
- Proven experience working within and enforcing brand systems and style guides.
- Expert in digital media; knowledge of print media is a plus.
- Familiarity with digital performance considerations, including responsiveness, file optimization,
and accessibility. - Working knowledge of simple HTML, CSS, and front-end web design.
Soft Skills
- Exceptional attention to detail and organizational skills.
- Strong written and verbal communication skills, with the ability to QA copy within designs before
final production. - Highly organized with strong asset management, version control, and workflow best practices.
- Production-focused mindset that values precision, consistency, and craftsmanship.
- Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
Nice To Have
- Experience with lifestyle, apparel, sports, or heritage brands.
- Experience working with email marketing platforms, including Klaviyo, and web platforms such as Shopify.
- Experience with printed media such as catalogs and mailers, and familiarity with the print production process.
COMPENSATION: $45,000 - $50,000 annually, commensurate with experience
Start ApplicationBUILDING CUSTODIAN
The Building Custodian is responsible for maintaining the business grounds in a clean and orderly condition by performing duties such as washing walls and glass, removing trash and debris, cleaning floors, and notifying management of need for repairs in a timely fashion. This person must be able to follow directions as well as be proactive in completing duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Gather and empty trash daily from all receptacles into outside dumpster.
- Service, clean, and supply restrooms
- Clean and polish furniture, fixtures, walls, machines, and equipment.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
- Proactively request for supplies or equipment needed for cleaning and maintenance duties.
- Trim shrubbery using hand trimmers and clear debris from grounds.
- Set up, arrange, or remove decorations, tables, chairs, etc. to prepare facilities for events, such as banquets or meetings.
- Conduct small repairs and maintenance work around the facility as directed by the VP of Operations.
- Support Shipping Department with folding, bagging, tagging, etc. when needed.
- Assist other departments as needed.
QUALIFICATIONS
- Must be able to perform physical activities that require considerable use of arms and legs and moving of the whole body, such as climbing, lifting, balancing, walking, stooping, reaching overhead, and handling of materials.
- Ability to work independently and proactively
- Ability to lift and pull/push up to 25lbs
- Must be able to effectively multi-task and manage time.
- Must have a pleasant and professional demeanor.
- Ability to follow directions given verbally and in writing.
PHYSCIAL DEMANDS
- Ability to stand for extended periods of time
- Ability to stand, walk, bend, kneel, squat, stoop and or twist
- Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
- Ability to turn, bend with some twisting
COMPENSATION: $20 - $22 per hour, commensurate with experience
Start Application
SHIPPING CLERK
The Shipping Clerk/Backup Driver is responsible for accurately and efficiently completing daily warehouse operations and preparation of local and off-island orders, such as pulling and packing orders, tagging garments, receiving merchandise and materials, etc. Additionally, the Shipping Clerk/Backup Driver performs various other warehouse duties as assigned by the shipping manager including but not limited to, operating company vehicles to conduct product deliveries and pickups. This position must have and maintain a valid driver’s license and clean driving abstract.
POSITION TITLE: Shipping Clerk/Backup Driver
EXEMPTION: Non-exempt, hourly
DEPARTMENT: Shipping Department
REPORTS TO: Shipping Manager / Shipping Supervisor
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receiving duties
- Accurately check-in all merchandise and material entering the warehouse according to cutsheets and/or packing lists.
- Efficiently and safely stage all received merchandise in appropriate areas.
- Pulling duties
- Accurately pull garments from the warehouses to fulfill pick ticket orders.
- Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
- Ensure items are immediately returned to appropriate areas.
- Order Preparation duties
- Steaming, tagging, folding, and/or bagging garments.
- Effectively quality check garments before prepping for shipment.
- Accurately perform any necessary additional steps required by customers as needed (i.e. any additional stickering or labeling).
- Ensure items are immediately returned to appropriate areas.
- Packing duties
- Efficiently scan and pack all orders accurately while meeting and maintaining changing deadlines.
- Neatly pack bagged garments for shipping according to standards.
- Accurately input order information to computer and print shipping labels.
- Weigh and attach appropriate postage to all outgoing orders.
- Receive all incoming mail (UPS, FedEx, USPS, etc.)
- Other duties
- Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
- Ensure goods are always protected and kept clean and dry.
- Maintain organization and cleanliness of warehouse, specifically assigned sections.
- Assist other team members with their workloads as needed.
- Assist in the completion and maintenance of physical inventory.
- Proactively assist and perform other various warehouse duties as needed by the Shipping Manager.
- Operate company vehicles to conduct product deliveries and pickups as needed by the Shipping Manager.
MINIMUM QUALIFICATIONS
· High school diploma or equivalent.
· Valid driver’s license.
· Clean driving abstract.
· Previous warehouse experience a plus.
· Demonstrates the ability to be efficient, accurate, and detail oriented.
- Reliable, punctual, responsible, and trustworthy.
- Possesses a great work ethic and a "can do" attitude.
· Ability to effectively prioritize, multi-task, and manage time.
- Ability to demonstrate composure under pressure.
- Demonstrate a strong ability to work as a team.
- Ability to work overtime as needed.
PHYSICAL DEMANDS
· Ability to stand for extended periods of time.
· Ability to stand, walk, bend, kneel, squat, stoop, turn and/or twist.
· Ability to grasp, squeeze, push, pull, reach, and manipulate objects with right/left hand(s).
· Ability to lift and carry 40+ lbs
COMPENSATION: $17 per hour
Start ApplicationSALES ASSOCIATE
The Sales Associate provides an exceptional shopping experience and help to manage the store in accordance with the company visual and operational standards. Sales Associates are responsible for meeting established goals set forth by store management and for establishing and maintaining client relationships. Sales Associates also assume opening and closing responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales Leadership
- Strives for sales excellence and results; ensures selling standards are met
- Works with customers and employs excellent sales and customer service skills
- Meets or exceeds personal and store sales targets
- Builds a client book through establishing client relationships to drive additional sales and customer engagement.
- Effectively utilizes marketing and promotional activities to engage customers and drive results.
Store Standards and Visual Guidelines
- Executes floor-set, promotional and visual merchandising directives.
- Actively helps to ensure the overall cleanliness and organization of the sales floor and backroom.
- Ensures store appearance and atmosphere supports and reinforces the brand image.
Operational Excellence
- Supports the management team in controlling company assets i.e. key control, company standards of conduct, loss prevention and inventory management
- Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
- Assists in the daily operational duties of opening/closing of the store
- Adheres to company guidelines of dependability, including attendance requirements, professionalism and conduct
Store Standards
- Assists in the execution of floor-set, promotional, and visual merchandising directives
- Works as a member of the team to ensure all store standards are met
- Understands, supports and complies with all company policies and procedures
- Assists in maintaining a work climate that is respectful, professional and team oriented
- Attends and participates in store meetings
- Contributes to the overall safety, cleanliness and organization of the sales floor and backroom
Work Environment
- Actively participates in creating a quality working environment that will encourage others to develop and excel
- Fosters a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
- Helps to foster a collaborative, fun and inspiring environment
QUALIFICATIONS:
- High School graduate or equivalent
- One to two years retail experience
- Ability to work a flexible schedule including nights, weekends and holidays
- Represents the fashion and style image of TR RETAIL, LLC
- Strong verbal and written communication skills
- Strong observation skills - identifying and assessing customer behavior, reactions, floor awareness, etc.
- Ability to retain and utilize data, i.e., names, merchandise, information, policies and procedures
- Ability to multi-task and meet deadlines in a fast-paced environment
- Ability to exercise good judgment and decision-making skills
- Rudimentary computer skills, including basic knowledge of Microsoft Office and experience with point-of-sale systems
Mathematical Skills:
- Basic math skills for purchases, payment transactions and bank deposits
Physical Demands:
- Ability to standing for 8+ hours or duration of scheduled shift
- Ability to standing, walking, bending, squatting and or twisting
- Ability to grasp, push, reach and manipulate objects with right/left hand(s).
- Ability to bend at waist with some twisting
- Reaching above or below shoulder level
- Ability to occasionally climb ladders to store, receive and/or place materials and/or merchandise
COMPENSATION: Ability to earn $16 - $20 per hour, plus commission and bonus potential