- Location: Corporate Office (Oahu)
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage multiple channels (via CRM, email, website, and phone), respond to customers and action on their requests.
- Answer, assist, and engage customers on social media/digital channels (Facebook, Instagram, website, Reviews platform, etc).
- Assist in inventory management as needed, update the online store when necessary
- Experience in customer service (hospitality or retail environment)
- Strong written and verbal communication skills
- Strong organizational skills
- Tech savvy
- Solutions based mind-set
- Ability to work independently and both in-office and remotely
- Has a “can do” and patient attitude and approach
- Ability to sit for extended periods of time
- Ability to stand, walk, bend, kneel, squat, stoop and or twist
- Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
- Ability to turn, bend with some twisting
- Dental insurance
- Generous Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance